Mercedes-benz Blainville

I would like to share my very good experience that I had at Mercedes Blainville with Jonathan Rousseau. He has a great attitude and we made our purchase in few minutes as he gave us confidence and trust. We'll surely coming back to him in the future. I 100% recommend him for buying new car. Thank you so much for your fabulous service Jonathan and Mercedes Blainville. I 100% recommend him for buying new car.

It was a pleasure working with Maxime. I found him to be professional and friendly. My daughter found a car at this dealership and Maxime helped us with the purchase since we are from Ontario. He kept us posted on the status of the sale as there was a previous buyer ahead of us (that sale fell thru). He also sent us extra pictures of the car as we requested. The car was a grad gift for my daughter and I appreciated the red bow and personalized plate that Maxime prepared upon our pick up. This was our first experience purchasing a car out of province and Maxime was a tremendous help and we value his knowledge and expertise. Thank you!

Chaz went above and beyond to ensure that my car-buying experience was smooth, stress-free, and tailored to my preferences. He didn't just sell me a car; he guided me through the entire process, providing valuable insights and ensuring I found the perfect vehicle that matched both my lifestyle and budget. He also made every effort to accommodate my schedule, making the entire process convenient and enjoyable. If you're in the market for a new vehicle and want a sales professional who combines expertise with a genuine passion for customer satisfaction, look no further. I wholeheartedly recommend Chaz and the Mercedes-Benz team for a 5-star car-buying experience.

I had a frustrating experience with this dealership during my recent service appointment. I scheduled the appointment three weeks in advance to ensure I would have a courtesy car reserved. However, the evening before the appointment, I received a text message asking me to confirm for the next day, but there was no mention that the courtesy car wouldn't be available. I arrived at the dealership early in the morning, at 7:30, only to find out that there was no courtesy car available. Waiting for three weeks just to ensure I had one for my daily errands, and then not having it was a major disappointment. What makes this experience even more frustrating is that when I initially called to make the appointment, both I and the garage that currently had my vehicle made it clear to the receptionist that my car was under warranty. I explained the type of warranty it had and offered to provide any necessary documentation. However, I was told that all I needed was a credit card for the reservation, of the courtesy car and they would take care of the rest. As I was leaving the dealership, I received a call informing me that nothing was covered, and I had to pay all fees upfront. It's incredibly frustrating that all these specifics were discussed before the appointment date, and yet I wasted two hours of my time without receiving the service I expected. The lack of communication and mismanagement of the courtesy car reservation and warranty information left me thoroughly dissatisfied.